Purchase Terms
Clear rules for orders, payment proof, delivery, refunds, and support inside the Scrap Group store.
Order Review
- Orders may be manually reviewed before approval or delivery.
- Payment proof does not guarantee instant fulfillment.
- Extra information may be requested for suspicious or incomplete orders.
Buyer Responsibility
- Provide correct email, Discord, phone, and payment details.
- Fake receipts or misleading information can cancel the order.
- Incorrect contact data may delay delivery.
Payments & Delivery
- Supported payment methods are shown at checkout.
- Manual transfer review may take longer.
- Delivery can depend on availability and third-party systems.
Refunds & Support
- Digital services are generally non-refundable after delivery.
- Refund exceptions require review and evidence.
- Support can explain order status and store rules.